These terms set out the rules that apply when you access dream568 — your account, wallet transactions through Maya, InstaPay, and PESONet, and your use of sports betting and casino content. Access is available where local law permits. Read these terms before you place any bet or move funds through your account.
Applies to all account activity
Maya, InstaPay, PESONet wallet use covered
Access subject to local law and eligible regions
Sports betting and casino content both covered
POLICY POSTURE
How These Terms Govern Your Account
By creating an account or continuing to use dream568, you confirm that you have read, understood, and agreed to these terms in full. We may update this document when operational requirements change — the version shown on this page at the time of your session is the one that applies. We will not apply a revised version retroactively to activity already completed. Your account is personal. You may not share login credentials, transfer account ownership, or allow another person to operate your account. One account per person applies across all access methods, whether on mobile or on a desktop browser. Wallet activity — including deposits and withdrawals processed through Maya, InstaPay, or PESONet — is governed by the transaction limits and verification steps displayed in your account at the time of each transaction. We do not override those displayed figures. Any discrepancy between the amount you see in your account and an external statement should be raised with our support team before initiating further transactions. Access to sports betting markets and casino content, including slots, live tables, and crash games, depends on your region and applicable local law. Where a category or market is unavailable in your location, it will not appear in your account lobby.
Maya
InstaPay
PESONet
Account wallet
Mobile access
COVERAGE SCOPE
What Falls Inside and Outside This Policy
These terms cover your direct interactions with dream568 — your account, your wallet, and the content accessible through your login. They do not govern the internal rules of third-party payment processors or the conduct of game studios whose titles appear in the lobby.
Account Access
These terms apply fully to how you create, access, and manage your dream568 account. This includes login credentials, account security steps, and any changes you make to your profile or wallet settings through the account dashboard.
Wallet Transactions
Deposits and withdrawals processed through Maya, InstaPay, and PESONet fall within this policy. The limits, verification requirements, and transaction records shown inside your account at the time of each transaction are the operative figures.
Site Content
Sports betting markets, casino games, live tables, and crash games accessible through your account are covered by these terms. Availability depends on your region and local law. Content not visible in your lobby is outside your access scope.
Third-Party Services
Game studios such as JDB, PG Soft, Habanero, CQ9, and PlayStar supply game content to the lobby but operate under their own terms. Payment processors like Maya and InstaPay are independent services. These terms do not override or replace their rules.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under These Terms
These terms give you specific paths to manage your account and raise concerns directly. You are not required to accept an error or an unexplained account action — there are concrete steps you can take. Your transaction history is accessible in the account dashboard after login; this record shows every wallet movement, including Maya and InstaPay deposits and any PESONet withdrawals processed against your account. If you find an entry that does not match what you authorised, you should raise it with support before initiating further transactions so the record can be checked while the details are current. Account details such as your registered contact information can be updated through the settings section visible after login; follow the verification fields shown there to confirm any change. If you have a question about how a specific term applies to an action you want to take, you can submit that question to our support team and receive a response based on the current policy version.
Review Transaction Records
Your full wallet history — deposits, withdrawals, and adjustments — is shown in the account dashboard after login. Check this before raising a payment query so you can reference the exact transaction date and amount.
Correct Account Details
Contact information and account preferences can be updated in the settings section of your account. Follow the verification steps displayed there to confirm any change takes effect.
Raise a Policy Question
If a term is unclear or you want to know how it applies to a specific action on your account, submit your question through the support channel. We respond based on the current published version of these terms.
Request Support on a Dispute
For any unresolved discrepancy between your account record and an external statement — whether through Maya, InstaPay, or PESONet — contact support with the transaction reference shown in your account dashboard.
CONTACT PATHS
How to Reach Us About These Terms
If you have a question about these terms or need to raise a concern about your account, these are the direct contact routes available to you.
Live Chat
The live chat window is accessible from your account dashboard after login. Use this for account-specific queries where you can reference your transaction history or account settings directly in the conversation.
Email Support
For written records of a terms or policy query, email our support team using the address shown in your account's help section. Include your account reference and the transaction detail relevant to your question.
Help Centre
The help centre linked from the account footer contains policy summaries, wallet instructions for Maya, InstaPay, and PESONet, and common account questions. Check there first for answers to straightforward terms questions.
POLICY HANDLING
How We Handle Data, Cookies and Account Security
We manage account data and cookies in line with the practices described in this section. Knowing what we retain and how you can act on it is part of using your account responsibly.
Data Retention
Account and transaction data is retained for the period required to support your account activity and meet applicable obligations. The specific retention period for your account type is described in the privacy notice linked from your account dashboard. Contact support to ask what data we hold.
Cookies and Session Data
We use session cookies to keep your account active while you navigate between sports betting markets and casino categories. Cookie preferences can be adjusted through your browser settings. Disabling certain cookies may affect how lobby content loads on your device.
Account Security
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your authorisation, contact support immediately using the live chat or email route in your account dashboard so access can be reviewed.
Requesting Changes
To request a correction to personal data we hold, or to ask about data related to a specific wallet transaction through Maya, InstaPay, or PESONet, submit your request through the email support route with your account reference included.
TERMS FAQ
Common Questions About These Terms
These are the questions we see most often about how the terms apply to accounts, transactions, and content access on dream568.
When do these terms apply to my account?
These terms apply from the moment you create an account and continue to apply every time you log in, place a bet, or move funds through your wallet via Maya, InstaPay, or PESONet. The version shown on this page at the time of your session is the one in effect.
What happens if the terms are updated while I have an active account?
We will post the updated version on this page. Continuing to use your account after an update is published means you accept the revised terms. We will not apply changes retroactively to activity already completed before the update took effect.
Can I share my account with someone else?
No. Your account is personal and may not be shared, transferred, or operated by another person. One account per person applies across all devices and access methods. If we identify multiple accounts linked to one person, access may be restricted pending a review.
How do I dispute a wallet transaction I did not authorise?
Check your transaction history in the account dashboard first and note the date, amount, and reference shown there. Then contact support through live chat or email with those details. Raise the dispute before initiating further transactions so the record stays current for review.
Do these terms apply to game content from studios like JDB or PG Soft?
These terms govern your account and how you access game content through the lobby. The studios — JDB, PG Soft, Habanero, CQ9, and PlayStar — supply the game titles themselves under their own arrangements. Our terms do not replace or override those separately governed terms.
What should I do if a game or betting market is not available in my region?
Availability depends on local law and eligible regions. If a sports market or casino category does not appear in your account lobby, it is not available for your location under current access rules. Contact support if you believe a category should be visible but is not showing in your account.
Sports / Casino